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Order & Delivery

LOCAL ORDERS

Chinyere offers free shipping throughout the UAE for orders above 500 AED. If any item(s) in your order are out of stock in our warehouse, we will ship only the available article(s) and provide adjustment credit directly to your original method of payment. In the event of out-of-stock items, we will seek your guidance for suitable replacement product(s). You will be notified via phone or email in case of any shipment delays due to unforeseen circumstances.

INTERNATIONAL ORDERS

International shipping rates are calculated based on the destination and the weight of your shipment. Estimate your shipping charges by simply adding items to the shopping cart. Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you. If the item(s) on your order are in-stock, they will be shipped as soon as possible from our warehouse. Once you get your order confirmation email, you can track your order from www.dhl.com. If the item(s) on your order are out of stock, then we will take your advice for the replacement product (s). You will be informed via email in case the shipments get delayed due to any given reason. Delivery time is based on the amount of time it takes to get payment authorization, order processing, custom delays and the transit time from DHL. Estimated delivery time ranges from 10-15 working days for in-stock items. Please note that customs duties and clearance charges must be fulfilled by the customer. Kindly do not accept the shipment (s) in any carton or flyer other than Chinyere, UPS or DHL.

Customs, Duties and Taxes

Taxes and duties might apply to all international orders.
  • In every country, ‘taxes and fees’ are determined by various aspects, including location, material, item cost, etc. Please note that customs procedures differ widely from country to country and the brand does not regulate these charges. Hence, it cannot be stated by us what they might be.
  • Chinyere does not charge/calculate ‘Taxes or Duties’ on its own.
  • Customer shall be responsible for any sort of legal duties, imports or collection costs.
  • It is mandatory for us, as per the policies of customs authorities, to mention the amount of your order directly on your package(s).
  • Duty charges /dues (if any) shall be collected at the time of delivery of order by the DHL / courier company.
  • All supplementary charges (if any) must be cleared by the customer, as per the policies of custom authorities.
  • Saudi Arabian consignees should have a valid commercial registration with Saudi Customs for easy clearance and delivery of shipments.
  • If a consignee does not have a valid commercial registration, package will return back to origin without any warning.

Free Shipping Tiers

Destination Minimum Order
United Arab Emirates 500 AED. Less than that 25 AED Flat Shipping.
Pakistan No Minimum
USA, UK & All other countries 400 USD or equivalent - Less than that as per weight